Privacy Policy

Introduction

At Center for Spine and Sports Health (CSSH), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, disclose, and safeguard your information when you visit our website, submit forms, contact us, or interact with our services, advertisements, and digital platforms.

By using our website, you agree to the terms of this Privacy Policy.

  1. Who We Are

Center for Spine and Sports Health (CSSH) is a purpose-driven preventive Health Center focused on spine health, sports rehabilitation, physiotherapy, preventive musculoskeletal (MSK) care, strength and conditioning, and sports performance services.

  1. Information We Collect

We may collect the following categories of information:

 

Personal Information

  • Full name
  • Phone number
  • Email address
  • Age or date of birth
  • Gender
  • City/location
  • Organization or company name
  • Appointment or inquiry details

 

Health & Service-Related Information

When voluntarily submitted by you:

  • Pain areas or symptoms
  • Injury history
  • Fitness or rehabilitation goals
  • Sports participation information
  • Physiotherapy or assessment requirements

 

Technical & Device Information

When you browse our website, we may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Referral URLs
  • Website activity and engagement metrics
  • Cookie identifiers

 

Marketing & Advertising Data

We may collect data through:

  • Google Analytics
  • LinkedIn Insight Tag
  • Meta/Facebook Pixel
  • Website cookies and tracking technologies
  1. How We Use Your Information

We may use your information to:

  • Respond to inquiries and appointment requests
  • Provide healthcare, rehabilitation, or wellness-related services
  • Improve website functionality and user experience
  • Conduct analytics and performance monitoring
  • Send updates, educational content, or marketing communications
  • Maintain website security and prevent misuse
  • Comply with legal and regulatory obligations
  1. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Improve website functionality
  • Analyze traffic patterns
  • Personalize content
  • Measure campaign performance
  • Support advertising and retargeting activities

You can manage or disable cookies through your browser settings.

Please note that disabling cookies may affect certain website features.

  1. Sharing of Information

We do not sell your personal information.

We may share information with trusted third-party service providers including:

  • Website hosting providers
  • CRM or appointment systems
  • Analytics providers
  • Legal or regulatory authorities, when required

These parties are expected to maintain confidentiality and appropriate data security practices.

  1. Data Security

We implement reasonable administrative, technical, and organizational safeguards to protect your information against:

  • Unauthorized access
  • Loss
  • Misuse
  • Disclosure
  • Alteration

However, no internet transmission or storage system can be guaranteed as completely secure.

  1. Data Retention

We retain personal information only for as long as necessary to:

  • Fulfill the purposes outlined in this Privacy Policy
  • Provide requested services
  • Comply with legal, medical, accounting, or regulatory requirements
  1. Third-Party Websites

Our website may contain links to third-party websites, including social media platforms or partner services.

We are not responsible for the privacy practices or content of third-party websites.

We encourage users to review their respective privacy policies.

  1. Children’s Privacy

Our services and website are not intended for children under 18 years of age without parental or guardian involvement.

We do not knowingly collect personal information from minors without appropriate consent.

  1. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect:

  • Legal updates
  • Service changes
  • Technology or advertising updates
  • Compliance requirements

Updated versions will be posted on this page with a revised effective date.

  1. Contact Us

For questions regarding this Privacy Policy or data practices, please contact:

Center for Spine and Sports Health (CSSH)
Website: www.spineandsportshealth.com
Email: contactus@spineandsportshealth.com